“I would like to take this opportunity to thank you and your staff for the service we received when buying our new Kia Sportage from your dealership.

I would also like to congratulate you on your choice of sales assistants, especially Raphael who went out of his way to help us, even delivering some information on the car, on his day off and after sales phone calls to see how we were getting on.

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“Good morning matthew. My name is Ben. My girlfriend Cassi is buying a brand new kia from you guys and i just wanted to contact you about your salesman Raph. I understand he is new but he showed no sign of that what so ever. He gave me the best customer service i have ever received and he treated Cassi propely and did not speak down to her like many other sales people have previously. He made us feel very much at home and welcome. I know he is new to kia but the knowledge he has is absolutely incredible, and he hadn’t hassled us at all just merely checking up and touching base with us and also going out of his way and trying his very best to make things work to our complicated schedule. I work away in the mines which makes Cassi uncomfortable looking at cars without me but Raph and the whole staff at Kia have done a stand up job and i will be recomending Kia to anyone and everyone i can. I just want to let you know that this is the first time I’ve ever contacted anyone to give a positive review. I am just that happy. Thank you very much. Have a great day.”

– Ben and Cassi from Woodcroft.

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“Hi Paul,

We picked up our new Kia Sportage Platinum last Friday and are very happy with the purchase.

The most important part of the purchase was the assistance given to us by Alex. We were very impressed with his knowledge of the vehicle and his patience, while he talked us through and demonstrated the vehicle.

We understand that he has only been working for your business a short time, which makes his knowledge of the vehicle even more impressive.

Overall we were very happy how we were treated. Please also pass on our thanks to Kelly for the presentation of the vehicle.

Thank you also for your assistance in reaching an agreeable trade-in and purchase price.

We look forward to our first scheduled service in June and hope it continues to contribute to our impressions of your company.

Regards,

Leigh & Trish.”

– Leigh and Trish from Blackwood.

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“Happy Monday..It was great to meet you all at Adrian Brien over the past weeks.

I’m not too sure where to start.. How is it that we can thank you all enough for the incredible attention to detail & amazing customer service we received when we recently purchased our Kia Rio Premium & Kia Cerato.

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“We have been in the market for a new car for some time but have put it off for a while as we couldn’t face dealing with a stereotypical car salesman. After one such experience we reluctantly came into the KIA rooms as the Cerato was one of the cars we were keen on. Mark was just great; no high pressure, no BS, and a thorough knowledge of the product. Not to mention friendly and interested in us with his own fondness for the make. Buying a car is a not without stress and he certainly helped make us feel at ease. He was also upfront about our trade in and gave us what we thought was an excellent deal. It made a task we approached with trepidation into one that we’ll remember as a great day. Thanks Mark.”

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“Bryce,

I thank you for your patience and professional manner in dealing with me to purchase my new Kia Cerato. It is the courtesy you have shown me that put you “above the rest”. Keep doing what you are doing. Sincerely, Maureen.”

– Maureen from Seacombe Gardens.

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“Dear Bryce,

Just wanted to say a huge thank you to you, for your patience, professionalism & genuine great effort & people skills. You were a true gentleman & made the task of buying a new car easy!! Keep up the great work, thanx again, Jenni.”

– Jenni from Aldinga Beach.

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“Hello Ziad,

Firstly I wanted to thank you for organising the loan car for me, Mat was was very helpful & I managed to do everything that I wanted to get done as well as have my awesome GT seat issue attended to & serviced as well.

And then there’s CONGRATULATIONS from both Gisela & I on your TOP SALESMAN AWARD, copied below. Job well done if it’s based on our experiences with you.

In a multi franchise dealership like ABA that’s a heck of an achievement & a lot more Kia‘s on the road. Now all we need is a Kia owners club in SA & the rest of Australia.

All the very best,
Graham & Gisela.”

– Graham and Gisela from Mt Barker.

Related info: Adrian Brien Automotive 2014 Year In Review And Awards Night, http://adrianbriencars.com.au/blog/4283/adrian-brien-automotive-2014-year-in-review-and-awards-night/.

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“No, no story in particular, except that I am exceptionally pleased with my (last year’s model) Kia Cerato – goes like a dream! Not used much so far so next service will be in 12 months, but 1st complimentary service was excellent service by your employees on the desk.”

– Beverly from Victor Harbor.

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