A selection of frequently asked questions and answers.
1305 South Road (Corner 1 Ayliffes Road) St Marys SA 5042, Phone: (08) 8374 5444, Web: www.adrianbrien.com.au
Q: I would like to book my car in for a service but still need a car to get around in – do you offer loan cars?
A: Thank you for this great question. Yes! We do offer loan cars through our Service Department. We are happy to provide our customers with a loan vehicle and certify that the vehicle is roadworthy and registration is current. However, our insurance providers require us to collect driver identification before a vehicle can be used by our customers.
This agreement is not intended to be a car rental agreement or transfer title to you. Our insurance cover for the vehicle is for its market value and damage to third party property is covered to $30,000,000. This cover and any subsequent claim are subject to the terms and conditions of this policy including the payment of an excess in the event of lodging an insurance claim.
The basic excess is $3,000 or alternatively you can pay an excess waiver of $15 per day. Please note that other terms and conditions also apply as part of the Vehicle Loan Agreement.
Our loan vehicles are in high demand so advanced bookings are essential.
For further enquiries please speak to one of our Service Advisors on (08) 8374 5444.
Your experience is our priority at the Adrian Brien Automotive – St Marys Service Centre.
Corner 1305 South Road and 1 Ayliffes Road
(enter via Ayliffes Road) St Marys SA 5042
Q: I’m looking for a new car but struggling to find the time to go shopping. Can you bring the car to me for a test drive?
A: Thank you for this great question. We would be delighted to bring the car to you for a test drive.
Here at Adrian Brien Automotive – your experience is our priority and convenience is a huge part of that experience.
If you are looking for a car but struggling to find the time to go shopping our staff can arrange to have the car brought to you* at home or work.
Simply let us know where and when.
Your experience is our priority at Adrian Brien Automotive.
For choice, convenience and credibility search our stock now.
1305 South Road
St Marys SA 5042
Phone: (08) 8374 5444.
* Terms and conditions apply, for eligible customers only.
Q: John would like to know what transport is available back to Adelaide CBD from the area, a bus or train.
A: Thank you John for this great question. In terms of public transport there are buses that you can catch along either South Road or Ayliffes Road.
South Road (Bus Stop 25)
Ayliffes Road (Bus Stop 25)
In addition, we also off our own Free Shuttle Bus Service with times and drop / pick up points as follows:
Departs from Adrian Brien Automotive and arrives at the following destinations:
Q: Hello, I’m keen to buy a new car but was just wondering if you could share with me, in your experience, what are some of the biggest mistakes people make when buying a new car?
A: Thank you for this great question! When buying a new car some of the biggest mistakes people make include not test driving the car, financing from an independent third party and third party fit outs.
Fortunately, here at Adrian Brien Automotive we can provide you with a full range of products and services to help complete your car buying process in a professional and efficient manner – this includes having appropriately qualified Sales Professionals to assist you with test drives. Business Managers who can offer you a customised finance package to suit your individual needs including insurance and extended warranties. As well as Delivery Co-ordinators who can assist with car care application enquiries (window tinting, paint and leather protection). And because you are dealing with a trusted South Australian car dealership you can be assured that you will receive the highest quality products in a timely and efficient manner.
Q: Hello, I am interested in purchasing a new vehicle, preferably 2015 onwards – what kind of price range am I looking at?
A: Thank you for this great question.
Our website www.adrianbrien.com.au has a “Find Your Car” feature that allows you to search our new and used vehicles in stock by Model Year and Price Range.
Simply select one or more of the available parameters including Min Year, Max Year, Min Price and / or Max Price and then click on the SEARCH button to get started.
We also have a Drive Chat feature which allows you to chat online with one of our Customer Service Support Staff or otherwise you can contact us on (08) 8374 5444.
Online support is available 24 hours per day seven days per week however please note that phone support is only available during business hours.
We are open Monday to Friday from 8.30am to 6.00pm.
Saturdays from 8.30am to 5.00pm.
Closed on Fridays and public holidays.
Q: Hello, I would like to purchase a new vehicle – what are some of the advantages of purchasing a demonstrator?
A: Thank you for this great question. Demonstrator vehicles are essentially vehicles maintained by the dealership for the purpose of allowing potential customers to test drive and assess the suitability of a specific vehicle for their needs.
There are a number of key benefits in purchasing a demonstrator vehicle including:
Here at Adrian Brien Automotive we always have a wide range of demonstrator vehicles for sale, if purchasing a demonstrator vehicle is something that is of interest to you please consider searching our stock online… http://stock.adrianbrien.com.au/demo.
Q: Will I be able to get a loan? I’m 18 years old and have no credit but I have a very good paying job and I have 6 months worth of pay stubs that can prove my income. There’s a car that I want to buy and it’s almost $30,000… do you think the bank would give me a loan for that car if I gave them pay stubs?
A: Thank you for your enquiry. We would love to be able to help you with the purchase of your new vehicle. We have a long standing relationship with our financiers. Your pay stubs would be sufficient for confirming your income.
To obtain a pre-approval through our financiers we would recommend that you contact one of our specialist Finance Managers at our dealership on (08) 8374 5444.
Your experience is our priority at Adrian Brien Automotive.
For choice, convenience and credibility search our stock now!
Q: Do you have wi-fi in your service guest area?
A: Thank you for this great question. Yes! We do have free wi-fi available in our service waiting lounge which will allow you to surf the internet, check emails and update your social media accounts.
The service waiting lounge also has complimentary drinks, snacks and a digital television set so whether it be – work, rest or play you’ll have plenty to do while you wait for your vehicle to be serviced.
For service enquiries please contact the team on (08) 8374 5444 or make a booking online via our website www.adrianbrien.com.au.
Q: How does the car buying process work, when you buy a new car?
A: Thank you for this great question! With so many brands, models and options available – buying a new car can be quite an overwhelming process so to help you get started we have put together this quick simple guide.
Seven Easy Steps To Buying A New Car
Q: Hello, can you please tell me – does everyone get approved for a car loan?
A: Thank you for this great question. Unfortunately not everyone who applies for a car loan gets approved however almost everyone who applies can get approved with a success rate of more than 90%.
We can help most people because we have access to a number of different lenders to suit different situations. Each lender has slightly different criteria which allows us to assist customers with a wide range of circumstances.
Generally you need to make sure that you have enough income to cover your expenses and a good credit history helps but is not essential.
There is a package for almost every circumstance, for instance you can get approved even if:
The best way to find out is to submit an application. If you would like to learn more please speak to one of our Business Managers on (08) 8374 5444 for an obligation free consultation.