Adelaide Reviews - Sharing Reviews Of Local Adelaide Businesses
“Good afternoon Matthew
I asked for your email address so that I could offer you feedback on Gordon.
I recently, visited your business and test drove a few vehicles. Gordon was the man who served me.
Although at this stage, I have decided not to proceed with a purchase – based on other situations in my business, I can say Gordon is a person I would like to buy a car from.
He is a true asset to your business. His ability to read me, as a customer, was great. His knowledge, no nonsense approach, friendly and professional manner was outstanding.
A sales person, for me, will either encourage me to purchase or not. Clearly the car comes into the equation; however, if I feel pressured or not listened to, I will go to another business.
Congratulations on employing Gordon. I trust you value him, as I did.
– Wendy from Adelaide.
“From the first time I approached Alan enquiring about a new car I was made to feel welcome. I wasn’t made to feel like “just another random customer”. He went out of his way to make the whole event easy and hassle free. For people like us that don’t know a lot about the ins and outs of cars, he explained things in “laymen” terms and didn’t just ramble on like he was reading from the manual. Alan frequently kept in contact with us during the 2 week period from the first contact to hand over, regularly letting us know how sale timeframe was going and informing us on any extra info we needed to bring or needed to take into account. On of the big “ticks” is the show room, numerous occasions I visited the show room to see Alan, I had toddlers with me which any1 with kids know how easily distracted they can be and a car showroom is not a place kids want to be stuck in but my kids looked forward to it. It was great how Alan and the staff make you feel welcome with the kids, cool drinks and sticker books were a great distraction for them!! The icing on the cake was the day I arrived to pick up my new Fiat Freemont, the car was in the middle of showroom with a bright red bow on it and plaque with our names on it ready for me to drive away. These things make you feel special and not just another random sale. So a big thankyou to goes to Alan Anderson for his help in making this purchase a smooth and hassle free one, also a special mention to Kelly Gordon for her help with the “extras”. I will definitely be referring my friends/family to Adrian Brien Automotive if they are ever looking for a new/used car. The whole experience was great.”
– Luke from McCracken.
“Picked up our new FIAT Freemont today, Big thanks to Alan Anderson for all your help. Should keep the wife happy!!”
– Luke from McCracken.Tweet